Return & refund

CHINA POTTERY (M) SDN. BHD IS TOTALLY COMMITTED TO CUSTOMER SATISFACTION.

IMPORTANT NOTICE CONCERNING RETURNS & REFUNDS:

Our stores procedures are to check all items before shipping out to our customers to ensure that all items are in order and in good condition.

All items sold are not returnable, refundable nor exchangeable. In the event that wrong goods are received, damaged or broken, kindly contact us thru online support or info@artelia.com.sg immediately when receiving your items.

We will reply your email shortly after receipt of your notification and try to resolve the problem soonest possible.

Our ‘Return and Refund Policy’ shall be valid and enforceable unless otherwise required under the local laws.